This page contains answers to common questions handled by our support staff.
If you don’t see your question and answer here contact us and we’ll be happy to answer any questions you
may have.
1. What is HAMBA USA?
2. How do I contact HAMBA USA?
3. Where can I find information about HAMBA’s Equipment?
4. Does HAMBA support their used equiptment?
5. I have a packaging project and need a budget quote. What do I do?
6. I need spare parts for my machine. What do I do?
What is HAMBA USA, Inc.?
HAMBA USA, Inc. is privately held US corporation that is the only HAMBA Filltec Factory authorized source for HAMBA parts, service, and new equipment sales in the United States, Canada, and Mexico.
HAMBA USA, Inc. is fully supported by HAMBA Filltec's technical staff and parts department to provide the highest quality parts and service available to our customers in the NAFTA region.
How do I contact HAMBA USA?
You can contact HAMBA USA by the following methods:
Phone: 636-281-1500
Fax: 636-281-1503
Email: info@hambausa.com
Address:
Hamba USA, Inc.
2050 Trade Center Dr. (East)
St. Peters, MO 63376
Where can I find information about HAMBA's Equipment?
In this web site go to the Product Line page to view photos and technical information about some of our current models.
OR
Go to the HAMBA Capability Profile page located at this site.
OR
Contact us by one of the following methods:
Phone: 636-281-1500
Fax: 636-281-1503
Email: info@hambausa.com
Address:
Hamba USA, Inc.
2050 Trade Center Dr. (East)
St. Peters, MO 63376
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Does HAMBA support their used equipment?
Yes, HAMBA supports all equipment manufactured by our company. We carry complete records of all machines manufactured by us. However, if machines have changed hands over the years and customers have made their own modifications we may not have records showing the most current configuration of the equipment. But we will do our best to keep your HAMBA filling and packaging machinery running smoothly for decades to come.
I have a packaging project and need a budget quote. What do I do?
We at HAMBA will supply you with a no obligation budget quotation for your filling and packaging project. You can visit our Contact Us page on this site and email one of the members of our staff. Some basic information is needed such as product type, container materials and size, speed or volume required, etc.
I need spare parts for my machine. What do I do?
HAMBA will provide a quotation for spare parts valid for thirty days upon receipt information required to identify your parts. Purchase orders are accepted by fax for replacement parts.
To correctly identify the spare part you require HAMBA needs the following information:
M
achine Model Number: BK 8008/8, BF 5008/2, etc.
Machine KK Number: (4 digits) 5692, 5442, 6589, etc.
Hamba Part Number: if available
Section of Machine: filler, cup station, leak detection, etc.
If the machine is older or you do not have a part number a sketch or picture of the part with a description will work to start the investigation. Please forward that information to:
Hamba USA, Inc.
2050 Trade Center Dr. (East)
St. Peters, MO 63376
Phone: 636-281-1500
Fax: 636-281-1503
Email: service@hambausa.com
Parts are normally shipped UPS second day, FOB St. Louis, MO. Expedited or oversize deliveries may be shipped best way, FOB Neunkirchen, Germany.
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